caitelle

Shipping Info

 
 

Shipping Information:

Each order is sent with a tracking number and insurance. Please DOUBLE CHECK that your address is correct when purchasing an item. If a package is sent back to me because of an incorrect address, I will require extra payment for new postage before resending.

Please check tracking numbers often to ensure that you or a trusted individual will be at home/able to receive the package at the time of arrival. Leaving a package outside of your doorstep makes it susceptible to theft, and melting during hot weather (which I am not responsible for).

  • Handling: I ship only on Tuesday’s and Friday’s, excluding holidays, family emergencies, sickness, etc. I will be updating my Twitter with any information/delays as they happen. I am the sole source of handling and shipping, so please understand that when purchasing from my shop.

  • Shipping methods: All orders are shipped via USPS First Class Mail or Priority Mail. This method of shipping includes a tracking number and insurance.

  • United States orders: Please allow 1 week for your order to ship after your order date. Depending on your location within the United States, please allow an additional 1-2 weeks to receive your items from USPS.

  • International orders: Please allow 1 week for your order to be shipped out after your order date. Depending on your location, please allow any additional time (1-3+ weeks) for your order to be delivered. Exact time varies based on your country’s customs and distance from Pennsylvania, United States. I am not responsible for any seizures or extra costs from customs within your country. If you have any concerns or questions on this matter, please send me an email.

Note: The most efficient way to contact me is by filling out the email form on my contact page, or by sending me an email: caitlynkonradt@gmail.com or I accept inquiries in my Twitter DM’s.