Each order is sent with a tracking number and insurance. Please DOUBLE CHECK that your address is correct when purchasing an item. If a package is sent back to me because of an incorrect address, I will require extra payment for new postage before resending.
Please check tracking numbers often to ensure that you or a trusted individual will be at home/able to receive the package at the time of arrival. Leaving a package outside of your doorstep makes it susceptible to theft, and melting during hot weather (which I am not responsible for).
Handling: Please allow 5-10 business days for processing. I will be updating my Twitter with any information/delays as they happen. I am the sole source of handling and shipping, so please understand that when purchasing from my shop.
Shipping methods: All tracked orders are shipped via USPS 1-3 Day First Class Mail or Priority Mail. This method of shipping includes a tracking number and insurance. **For stickers I ship in an envelop with stamps, so no tracking is offered unless you purchase with another item!
United States orders: Please allow up to an additional 1-2 weeks after processing to receive your items from USPS.
International orders: Please allow up to an additional 1-4+ weeks after processing for your order to be delivered. Exact shipping time varies based on your country’s customs policies and distance from Pennsylvania, United States. I am not responsible for any seizures or extra costs from customs within your country. If you have any concerns or questions on this matter, please send me an email.
By purchasing from Caitelle, you are agreeing to all terms